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Who comes to a Psychologist?

There is no specific type of person who comes to see a Psychologist. We see people of all ages and walks in life, who want some extra help to get on top of some problem or issue. We see individuals, couples, and families.

Do I need a Doctors referral before I attend?

You do not require a referral from a treating Doctor to access services at Northside Psychology unless you hope to claim a Medicare rebate.

Am I eligible for the Medicare rebate?

Individual and group counselling sessions are eligible for a Medicare rebate if your GP, Psychiatrist or Pediatrician deems you eligible to have a Mental Health Treatment Plan. If you do not already have a Mental Health Treatment Plan, you will need to make a long appointment with your referring Doctor to complete the plan.

With a Mental Health Treatment Plan, you are entitled to a rebate for up to 10 individual counselling sessions per calendar year. Your Psychologist will provide a progress report to your referring Doctor after the sixth session and you will need to see them for a review of the plan before the seventh session. The Mental Health Treatment Plan also allows you to access rebates for up to 10 group sessions per calendar year.

Australians with a Mental Health Treatment Plan living in Rural and Remote areas are eligible for Medicare rebates for Telehealth (video) sessions. Click here for eligibility and additional details.


You can register your banking details with Medicare to use the Medicare Easyclaim service at Northside Psychology. Once you have registered with them, your rebate will go directly back into your nominated bank account, so there is no need to go to the Medicare office.  Click here for more details.


Will my Health Insurance cover some of the costs?

Your Health Insurer may give you a rebate on our service, however this depends on your health fund and your level of cover. It is important that you find out exactly what mental health services your health insurance policy covers.
If you have any questions about the mental health coverage your plan provides, you should call your Private Health Insurance Company directly.

Why consult a Psychologist?

We all experience times of emotional stress. Most of us experience times when we need help dealing with problems and issues.  If you are feeling overwhelmed, experienced and qualified Psychologists can help. Psychologists offer caring, expert support to help specific issues. 

How many appointments will I need?

The number of appointments needed is dependent on the individual needs and situation of each client.  Once you have completed your assessment, your Psychologist can give you an estimate of the number of sessions required.  Creating change in the counselling process is dependent on many factors. However, the more effort you put into applying strategies between sessions, the fewer sessions you might have.

How long are the sessions?

The sessions are usually 50 minutes long.

What hours and days are you open?

We have appointments available from Monday to Friday in Canberra, and Telehealth on Saturdays.  Reception is available between 9am and 5pm Monday to Friday. 

What kind of treatments do you offer?

We offer a broad range of psychological counselling strategies. We offer Cognitive Behaviour Therapy, Acceptance and Commitment Therapy, Interpersonal Therapy, Mindfulness, Dialectical Behaviour Therapy, Narrative Therapy, Motivational Interviewing, Eye Movement Desensitization and Reprocessing and Hypnosis. We use mindfulness, relaxation, and psycho-education. We also offer a range of assessments, including Pervasive Developmental Disorder Assessments, Dementia Assessments and IQ Testing.

Not every Psychologist deals with all issues or uses all therapies. We can help you to choose the best Psychologist to meet your needs, and will ask you to briefly describe the problem when you first call to ensure you are seeing the right Psychologist at Northside.