How To Build a Strong Therapist-Client Relationship via Telehealth

Since COVID-19 and the digital age, Telehealth has emerged as the new norm for many health professionals, including in mental health care. Online therapy offers unparalleled convenience, accessibility, and the unique opportunity to receive therapy from the comfort of your own home. It has also transformed mental health care for the immunocompromised and remote populations, increasing accessibility across the country.

This is the promise of Telehealth therapy—a groundbreaking approach that brings professional support to you, wherever you are. Yet, the question and concerns still linger: Can true connection, the kind that heals and transforms, really happen through a screen?

It's a valid concern, one that touches the heart of what it means to be human. We crave connection, understanding, and empathy, often believing these can only be fully experienced in person. But what if the digital world could offer a bridge, not a barrier, to deeper understanding and empathy? What if Telehealth therapy could not only match but in some cases, enhance the therapeutic connection we seek?

Strategies for Enhancing the Online Therapeutic Relationship

Our therapists that provide Telehealth support are experienced in this medium and understand how build connections with clients virtually.

But for you as a client, there are still some things you can do to enhance the virtual therapeutic relationship on your end.

Create a Dedicated Space

Set up a specific area in your home for therapy sessions. This should be a private, comfortable spot where you can speak freely without interruptions. A familiar and dedicated space can help in transitioning into the right mindset for therapy, making the digital leap feel less significant. For tips on how to set up your home therapy space, click here.

Have Tech Checks

Avoid technical glitches by testing your internet connection, camera, and microphone before sessions. A smooth technical experience helps in maintaining the flow of conversation and ensures that the focus remains on therapy, not on troubleshooting.

Be Open About Your Feelings

If you're feeling disconnected or unsure about the process, communicate this with your therapist. Therapists are trained to navigate these conversations and can adjust their approach to help strengthen the therapeutic bond.

Set Clear Goals and Expectations

Working together to establish clear therapeutic goals and discussing how you'll achieve them via Telehealth can foster a sense of teamwork and collaboration.

Engage in Active Listening

Active listening is crucial in a virtual setting. Show your engagement by nodding, making eye contact with the camera, and providing verbal affirmations or feedback. This encourages a more profound mutual understanding and connection.

Share Feedback Regularly

Constructive feedback about what is working or what could be improved in your Telehealth sessions can be invaluable. Therapists appreciate knowing how they can tailor their approach to better suit your needs in a virtual format.

Utilise a Therapy Journal

Keeping a journal dedicated to your therapy journey can enhance your Telehealth experience. Note down insights, feelings, or questions between sessions and share relevant reflections with your therapist. This can help make each session more focused and productive.

Practice Self-Care Before and After Sessions

Engage in a brief routine of self-care before and after your sessions. Whether it's a few minutes of deep breathing, a short walk, or a cup of tea, these rituals can help transition your mind into and out of the therapy space, enhancing your emotional readiness and resilience.

The Proof Is in the Practice

Research continues to affirm the effectiveness of Telehealth therapy for client presentations such as anxiety and depression. Research has found that a key indicator of client outcomes is the relationship formed with your therapist – meaning that if you and your therapist can click, you may be more likely to achieve your therapeutic goals.

If you have any questions or concerns about Telehealth therapy or assessments, our team are here to help you navigate your concerns and find the right match for you. Get in touch here.